Shipping
At Hello Goddess, we understand that the anticipation of receiving your skincare products is as exciting as unboxing them. That's why our Shipping Policy is designed with efficiency and your satisfaction in mind.
- Fast Processing:
Most orders process and ship within 3-5 business days. We're committed to getting your products to you promptly, with the exception of potential delays during peak order periods or inventory adjustments.
Once your order has begun processing through our shipping department we are unable to make any changes (including address changes). We can only ship to the address provided at check-out.
We only ship during business days and do not ship on Saturdays, Sundays or holidays. Once your order has shipped, you will receive a Shipping Confirmation email.
- Track Your Order:
All orders are processed with tracking numbers. You will receive an email confirmation with the tracking number when you order is dispatched to a carrier.
- Access Your Shipping Info with Ease:
Curious about your order status? Visit "My Account" > "Orders" on hellogoddessbeauty.com, and you'll find all the details about your shipment under the Orders tab.
How Long Until Arrival?
Currently, we only ship to the U.S. and Canada. Specific delivery dates are not provided nor guaranteed. These are our estimates for your reference:
| LOCATION | *ESTIMATED SHIPPING TIME |
| United States | 5-7 Business days |
| Canada | 7-10 Business days |
| Alaska / Hawaii | 10-14 Business Days |
*Note: The days listed above are only estimates in business/working days and does not include our 3-5 day processing time.
While we will do all that we can to make sure you order is delivered on time, We cannot be held responsible for conditions beyond our control such as required postal or customs clearance procedures, holidays, severe weather, labor disputes, protests, etc. and these interruptions can cause delays beyond our original delivery estimates.
Shipping Cost?
| LOCATION | FEES |
| United States | $8.99 |
| Canada | $9.99 |
| Alaska / Hawaii | $10.99 |
Lost/Stolen/Damaged Packages:
If your package is lost, stolen or damaged packages; please contact the carrier directly. If your tracking information states that your package was delivered to your address and you have not received it, please report it and/or file a claim with your respective shipping carrier.
Wrong Address Disclaimer:
We start working on your order immediately, and unfortunately we are unable to make any changes to an order after it has been placed. If the order has already been processed through our shipping department, we cannot retrieve it for an address change. It is the obligation of the buyer to make sure that the shipping address entered is correct before submitting your order.
Feedback
We would love to hear your feedback, questions, or any concerns. Please feel free to email us to let us know how we are doing. We take your feedback very seriously and are always striving to improve.