Refund Policy

At Hello Goddess, we're confident that your experience with our products will be nothing short of spectacular. However, we understand that sometimes, preferences may differ, and that's okay! Your satisfaction is our priority, and our return policy reflects our commitment to ensuring you always feel fabulous.

 Love It Guarantee:

We are confident that you'll adore every item you purchase from us. If, for any reason, you find yourself less than thrilled with a product, we've got you covered.

 Generous 30-Day Return Window:

If you decide that a product isn't the perfect fit for you, simply return the unused portion within 30 days from the ship date. We believe in giving you ample time to make sure your skincare choices align perfectly with your expectations.

 Hassle-Free Refunds:

Returning an item should be as effortless as applying your skincare routine. We will happily refund the purchase price (excluding the original shipping and handling fees) of the returned item(s) to the original form of payment. Your happiness is our ultimate goal.

 Damaged or Incorrect Products:

In the unlikely event that you receive a product that is damaged in transit or not exactly what you ordered (including Final Sale and non-refundable products), we've got a dedicated support team ready to assist you. Simply reach out to Support within 7 days of receiving your order, and we'll make it right.

 Lost/Stolen/Damaged Packages:

We are not responsible for lost, stolen or damaged packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it and/or file a claim with your respective shipping carrier. 

Wrong Address Disclaimer:

We ask that you please valid your shipping address entered is correct before submitting an order. Because we strive deliver superior service, we start working on your order immediately. And because if this, we are unable to make any changes to an order after it has been placed. If the order has already been processed through our shipping department, we cannot retrieve it for an address change.

Exceptional Support, Always:

Our customer support team is here for you every step of the way. If you have any questions, concerns, or need assistance with your return, don't hesitate to reach out. We are committed to ensuring your skincare journey with us is smooth and delightful.

You can shop confidently at Hello Goddess, knowing that our Return Policy is designed with you in mind. We believe in the beauty of your choices and want every aspect of your experience to reflect just that.

Thank you for choosing Hello Goddess – where your satisfaction is as radiant as your glow.

Happy beautifying! 🌸✨